Black Diamond came out to my home to perform a Duct Cleaning. It was one of the BEST experiences I have had with a contractor!
From the moment I called to schedule the appointment, their customer service was exemplary. They were able to work with my work schedule and get the appointment on the books quickly. The technicians arrived exactly when they said they would, not early (when I wouldn't have been ready for them) and not late (so I didn't sit around waiting).
The techs explained everything that they were doing as they completed each step in the process. They were courteous of my belongings and even friendly to my children. Not a speck of dirt was brought into my home, and every piece of furniture was put back exactly how they found it.
Not only were the staff members friendly and accountable, but the service itself was great. The registers look like new, and we find less dust in our home as a result.
I would absolutely recommend Black Diamond and their services.
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