The reception staff and especially the ""so-called"" supervisor Janette are extremely rude! They did not send me a statement, yet somehow I am expected to know what my balance is and pay it??? No matter what I said, all I got was a rude hateful response based on previous customers actions. Don't see how my siutation has to be compared to other patients. All patients are different, as are their situations. Therefore, they should be treated as such. Basically, since other people has said they didnt get a statement, I was treated as if I was lying. Horrible customer service!!
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