I have been using McIntosh Trail for many years. When the practice first started they were great. Now that they have expanded they have become a poor healthcare provider. They are to big to keep up with everything. They will neglect to call when your blood work returns and there is an issue. You have to wait at min a couple of hours regardless of whether you have an appointment or not. They do however, bring you back to the room quicker with an appointment but once back there you will be left to sit for hours. They can NEVER get the insurance coding correct and therefore you will receive bills from them weeks after the service saying you owe when it should have been covered. Calling and trying to get them to fix their mistakes is a joke. They will tell you they will check into it and return your call but you are left never hearing from them again until you make the call back to their office only to receive the same service as before. My family will not be returning to this practice. We have switched health care providers.
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