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Worst dealership I've EVER encountered - Review by citysearch c | Auto Source

Auto Source

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Worst dealership I've EVER encountered 5/7/2012

We purchased a 2006 BMW X3 from these guys on April 5, 2012, on April 9, 2012 I had the car TOWED to a repair center because smoke was pouring out of the exhaust pipe. Called Darryl and he told me the extended warranty I purchased would cover the part, the warranty company siad they WOULDN'T cover it and so the nightmare continued. Finally after all the back and forth the warranty company agreed to pay for a PORTION of the repair and said that The Auto Source should step up to the plate and pay for the rest of the repairs (which they didn't). I picked the vehicle up from BMW after they did the warranty repair and within 12 hours was driving it BACK because it was continuing to smoke. When I called Darryl about the situation his response was ""I have nothing to to with that vehicle now, it is between you and the finance company, I just sold the car."". I wouldn't recommend this company to anyone looking for a QUALITY vehicle. They don't stand behind their vehicles and could care less about anything but making a buck. Darryl even tried saying that the service tech at BMW messed the car up so to get away from taking any responsibility of selling junk. I had to give them one star because there isn't an option of giving NO stars on this review! more
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