I contracted this company to purchase Cabinets. I purchased an entire kitchen of cabinets. With the promise of easy glide drawers and the installation of sliding drawers in the base cabinet. And that they would be the same color. Because the showroom ones were not. These cabinets were off white in color. (I HAD to pay full price before he would deliver so I have no financial recourse from them he already had my money) When the cabinets arrived the first time there were wrong size and they were many colors of off white. After 8 months of heated discussions, His worker came in and customized a bottom cabinet for me to install a mixer lifter which I had purchased. I have never have seen such an unprofessional job. He ripped parts of the cabinet with dull blade and caused the wood to fray and he just left it this way and the front of the cabinet is falling off, a large amount of glue was left in the cabinet seams was oozing out . We never did get the pull out drawers installed they are still in a closet waiting for someone to come to install. Even though I was promised easy glide drawers by sales person when It came down to it they were not included and he wanted 30.00 per drawer to install. (he did come down to 10.00 a drawer but has never showed up to install.
The owner Don is the most unprofessional person to deal with. He never returns a call. And his staff cannot get a hold of him. I think with the amount of complaints I had, he would have come to the house and at least looked at what I was complaining about.
I contacted channel 6 and they sent him a letter asking for him to fix the mistakes and he total lied to them about what he was going to do. At this time he did offer to paint my cabinets which meant taking them down and spraying them the same color in his workshop. I'm sorry I don't think this is options and declined. He should have been dealing with the manufacturer and getting new ones to replace them. Plus I have seen the workmanship of his staff and this was definitely not an option.
I could go on and on. But I will offer this, before you buy cabinets from him you should contact me 919-780-9288 because I am a real person and you can come and see what he left me with. I wonder if he meant another lifetime he would come and fix my cabinets.
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