Our good friend recommended Ken so we hired him for the inspection of the house that we were going to buy. He was friendly and very sincere. He took his time to check the house carefully and explained to us the condition of the house in detail. He also told us what to do in order to fix the house :-) Even after the inspection, he emailed us to answer some question that we asked earlier the day (Ken went home, researched and gave us the answer). He didn't have to do so we really appreciated it.
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