I bought a detail job off of Groupon. I had 3 young thugs come to my home to do my ""detail"" They did an absolute AWFUL job. DId not even wash my car. I think they just wiped it down to make it look as though it was washed. I have 3 rows and leather interior. They did not even TOUCH my thrid row as there was still dust. Honestly, my 9 and 11 year old kids would have done a WAY better job. Then at the end, they killed the battery on my car b/c I think they had my radio on the 3 hours it took them. I also paid and ADDITIONAL $25 in cash to them directly b/c they indicated it was going to be very difficult to get all the doghair off the material on the back of my 3rd row. I called and complained the very next morning they individual told me he was going to send me a refun check and send someone else out to do the job correctly. It is now 2 weeks later, no refund check and certainly no one else has contacted me. I just called again in inquire about my check and they apologized saying they mus have missed it and he would be cutting it today. I am FURIOUS and wil NEVER use this company. I waited over a month for my appointment. It was suppose to be at noon and they guy called me at 12:15. the day of my appointment and told me that he wouldnt be at my home until after 3!!! Because of this, I had to cancel my kids activities because he was not done until 6:15 and my car was DEAD.......... NOT a happy customer. I hit 1 STAR when really I would give them negative STARS!!!!!!!
more