Get Mad Auto Detailing

TERRIBLE SERVICE more

This place is a joke. They ignored three appointments I set up. Showed up with a car, two guys, and a shop vac. They spent 45 min doing who knows what to my car. Knocked on my door, handed me my keys and left without me getting a look at my car. The inside had been poorly vacuumed, nothing had been wiped down or cleaned off. The car looked wet, but it had been raining and the tires were still dirty. Thankfully they didn't ask for the extra $20 it ""should"" have been for an SUV and didn't wait for a tip (that they wouldn't have received, except to do a better job) Never again. This was their Portland guys (who never introduced themselves) more

They are a great service Ive been useing them for a while now. I never had a problem. It sounds to me like the competitors are trying to give them the shaft. I had even bought details for my kids and they love them. Don't belive the lies. Thank you MAD for jobs well done. more

I bought 2 groupons and had 2 3hr appts (6 hrs total), The guy was here for a total of 2 hours. Their full detail is supposed to include: hand wash/dry, bug removal (not done), clean wheels (mine were left filthy), wax (wax streaks all over), gloss wheels (poorly with tire shine streaks all over the sides of the car), pressure vacuum (not vacuumed), shampoo carpets/mats (not done), clean/condition seats (grease dripping on seats), clean interior trim/cup holders (not done), door jams/panels (not done), air vents dusted (not done). DO NOT USE THIS COMPANY! They spent 2 hours to ""detail"" 2 cars. A child could have done a better job. more

I bought a detail job off of Groupon. I had 3 young thugs come to my home to do my ""detail"" They did an absolute AWFUL job. DId not even wash my car. I think they just wiped it down to make it look as though it was washed. I have 3 rows and leather interior. They did not even TOUCH my thrid row as there was still dust. Honestly, my 9 and 11 year old kids would have done a WAY better job. Then at the end, they killed the battery on my car b/c I think they had my radio on the 3 hours it took them. I also paid and ADDITIONAL $25 in cash to them directly b/c they indicated it was going to be very difficult to get all the doghair off the material on the back of my 3rd row. I called and complained the very next morning they individual told me he was going to send me a refun check and send someone else out to do the job correctly. It is now 2 weeks later, no refund check and certainly no one else has contacted me. I just called again in inquire about my check and they apologized saying they mus have missed it and he would be cutting it today. I am FURIOUS and wil NEVER use this company. I waited over a month for my appointment. It was suppose to be at noon and they guy called me at 12:15. the day of my appointment and told me that he wouldnt be at my home until after 3!!! Because of this, I had to cancel my kids activities because he was not done until 6:15 and my car was DEAD.......... NOT a happy customer. I hit 1 STAR when really I would give them negative STARS!!!!!!! more

Finally found a professional mobile detailing company. MAD had a easy to use website that allowed me to book my appointment quickly. They had a virtual image that explained the packages in great detail. I knew what I was getting unlike many other companies who paint a pretty picture. After they came out and completed my detail my minivan looked great. They spent around 3 hours cleaning my minivan. I will tell everyone about MAD Detailing and continue to use them. more

This was a great service. I found them on Groupon and purchased their half off deal. I used their online booking system to make the appointment for the following week. The reminder and confirmation emails helped me keep my schedule straight. MAD showed up on time and Jake was very pleasant. I had 2 cars (a very very dirty minivan and a Yukon XL) He did one at a time so that I was able to run an errand during the detail process. The exterior of the car looked great as the hand wash & wax was able to get off dirt and grime that years of automatic car washes left behind. My wheels shined and all the brake dust was off the rims. The windows were just a little streaky in the rear but all of the hand prints were gone. The interior is where I needed the most work and it got it. The seats where cleaned and my panels where dust free. Where I grab the door handle was even cleaned as a layer of dirt had accumulated. The cupholders and gearshift area was spotless which most detail companies forget. My carpets looked and smelled amazing as most of the stains came out. I even noticed that the area between the seat and console was even cleaned. I would like to use them again as I enjoy having a clean car and not wasting my day at the detail shop. Thanks Get MAD for my clean cars more

I wished I could say they did great work. But when I bought their Groupon special, I had to wait 3 weeks for an appointment. Detailer canceled appointment and promised to call me that evening to reschedule. I've left several messages with the local detailer as well as national. After leaving several messages, I finally got ahold of someone at national. They promised to call me back as they were on the road. No call back from either national or the local detailer. Save your money and go somewhere else. This company appears to be a sham, forcing appointments to be beyond the refund period of Groupon. So much for suprising my wife with a nice gift of auto detailing. more

They were nice, but you could tell they trained their staff all of about 10minutes before sending them out on appointments. The leather really wasn't cleaned that well, the carpets still were dirty and there care had sections that didn't get cleaned at all (roof racks). more

My husband bought me a detail for my birthday. He also bought me a massage. MAD came out and did the detail while I was in my massage and I came out to what looked like a brand new car. I cant believe that such a great service is available here in town. i will def. use them again and recommend them to anyone in need of a little pampering. more

I was gone for a year and my wife was left to take care of the kids and all the duties with that. I normally clean the car but it didnt happen while I was gone. I called MAD Detailing and they came to my house to complete a full detail on my minivan. I will have to say they did a great job and offered me a discount for being in army. We need more businesses like them. I will use them again soon. more

This is my third effort at reviewing this company. I first reviewed it after they missed my appointment and didn't call or email (or respond to emails). I then edited it when they got back to me over 24 hours later, said they had the wrong number and couldn't come due to the weather, and asked to reschedule. That rescheduled appointment was today. They no showed again. I called the detailer twice. Left two messages. No reply. To say this company has sketchy customer service is an understatement. Buyer beware. more

WOW! What a great service and great price they offered through Groupon. I got a Full-detail on my minivan and it was spotless. That is hard to do with 3 kids in it everyday. They were on-time and very professional. I was so happy I decided to buy 3 semidetails just to help keep it clean. I will now use Groupon for a lot more purchases thanks to Get MAD Detailing. I would recommend them to anyone. more

I bought 6 Groupon deals from these guys as gifts. They changed the rules after 2 months and reneged on their offer. I had some very irritated clients and I was embarrassed beyond belief. more

I set up an appointment with MAD. They fit me in with relatively short notice and showed up right on time! I was able to stay at work while the vehicle was detailed and came out to a beautifully clean car. There were some nasty stains on the carpet and seats and MAD took care of all of them. Very happy with the overall product. I definitely would recommend them! more

Get M.A.D. Mobile Auto Detailing is the best! They are always reliable and work around my schedule! Highly recommended Pros: Best and most reliable detail service in middle tennessee!! more

I called Mobile Auto Detailing for a full inside/out detail on my FILTHY Hummer H3. Two guys (sorry, don't remember their names) came out to my house in Germantown and did a great job on the inside and outside of my car. They really paid a lot of attention to detail, and got some nasty stains out of my carpet and pen marks on my leather seat. I would highly recommend these guys, they were very courteous and professional. Thanks again. Pros: Price, speed, courtesy more

Get Mad came to my office on Music Row and did a Detailing Day for our office. They cleaned around 20 cars just in our office. Everyone in our office was extremely happy.We now use them every 2weeks.Each time they come they are very professional and trustworthy.We love them.Good job guys. Pros: On-time and Clean Cut more

I really enjoyed getting my car cleaned by Get MAD auto detailing. They were professional, easy to work with, and did an outstanding job on my SUV. They cleaned my SUV in my driveway and I barely knew they were there. My carpets looked great and all the kids messes where gone. I reccommend them since I had a great experience. Pros: They where polite more

Get MAD was the best detailing company I have every used.They were very informative in explaining to me what packages they offered and which package would be best for me...I got the fulldetail and was very happy...I signed up on there Yearly Package and now they clean my car every month.It's hard to find a company that you can trust.Get MAD is very trustworthy and professional...I will continue to let all my family and friends know about Get MAD... more