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NEVER USE THIS OFFICE AS A REFERRAL - Review by citysearch c | John Lane Ob/Gyn

John Lane Ob/Gyn

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NEVER USE THIS OFFICE AS A REFERRAL 5/22/2012

FOR TWO MONTHS I HAD 2 DIFFERENT APPOINTMENTS. THEY WERE BOTH CANCELLED DUE TO SURGERYS BY THE DR. THATS UNDERSTANDABLE, BUT I HAVE BLUE CROSS BLUE SHIELD AND MEDICAID AND THE LITTLE RECEPTIONIST WORKING HERE FELT THE NEED TO HAVE BAD ATTITUDES. I WOULDNT REFER ANYONE ONE TO THIS OFFICE. THEY SHREDDED MY MEDICAL RECORDS AFTER I TOLD THEM IT WAS BS BC IVE NEVER BEEN SEEN BY THEM AND THEY KEPT CANCELLING. IF THIS DOCTOR IS THIS BUSY. MAYBE HE SHOULD GET HIM SOME HELP OR NOT MAKE ANY APPOINTMENTS IF HES JUST GONNA KEEP CANCELLING THEM. FIRST OF ALL ITS NOT RIGHT FOR THEM TO SHRED ANYONE'S MEDICAL RECORDS. THIS OFFICE NEEDS SOMETHING BC THEY HAVE ATTITUDES. THE FIRST TIME I MADE AN APPOINTMENT IN WHICH IT WAS CANCELLED I NOTICED THEY HAD ATTITUDES OVER THE PHONE AS IF MAKING AN APPOINTMENT WAS DISTURBING AND BOTHERING THEM. IF THEY DONT LIKE THEIR JOB MAYBE THEY SHOULD GET ANOTHER ONE IN A DIFFERENT FIELD OF WORK!!THESE PEOPLE HAVE NO IDEA ABOUT CUSTOMER SERVICE. more
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