John Lane Ob/Gyn

FOR TWO MONTHS I HAD 2 DIFFERENT APPOINTMENTS. THEY WERE BOTH CANCELLED DUE TO SURGERYS BY THE DR. THATS UNDERSTANDABLE, BUT I HAVE BLUE CROSS BLUE SHIELD AND MEDICAID AND THE LITTLE RECEPTIONIST WORKING HERE FELT THE NEED TO HAVE BAD ATTITUDES. I WOULDNT REFER ANYONE ONE TO THIS OFFICE. THEY SHREDDED MY MEDICAL RECORDS AFTER I TOLD THEM IT WAS BS BC IVE NEVER BEEN SEEN BY THEM AND THEY KEPT CANCELLING. IF THIS DOCTOR IS THIS BUSY. MAYBE HE SHOULD GET HIM SOME HELP OR NOT MAKE ANY APPOINTMENTS IF HES JUST GONNA KEEP CANCELLING THEM. FIRST OF ALL ITS NOT RIGHT FOR THEM TO SHRED ANYONE'S MEDICAL RECORDS. THIS OFFICE NEEDS SOMETHING BC THEY HAVE ATTITUDES. THE FIRST TIME I MADE AN APPOINTMENT IN WHICH IT WAS CANCELLED I NOTICED THEY HAD ATTITUDES OVER THE PHONE AS IF MAKING AN APPOINTMENT WAS DISTURBING AND BOTHERING THEM. IF THEY DONT LIKE THEIR JOB MAYBE THEY SHOULD GET ANOTHER ONE IN A DIFFERENT FIELD OF WORK!!THESE PEOPLE HAVE NO IDEA ABOUT CUSTOMER SERVICE. more

Dr.John Lane is a very compassionate Dr. Who takes time with his patients and makes them feel as though thet are the only one! He has a lot of care for each individual patient and doesn't treat them as a number get in get out type of office and Dr. As so many others do. Everyone is human and makes mistakes though Drm Lane does everything he can to avoid those and get as much imput from his patients to ensure they are comfortable and have every question answered. As far as Rex Hospital goes, I was not happy with that hospital and wished he delivered else where!it was the worst hospital I have ever delivered in and a lot of the staff were rude and showed no care as to a mothers needs! They keep the mothwer and baby for 2+ days unnessessary just for insurance money! Dr. Lane said I could go home the next day, but the hospital said no as far as discharge with our baby! Our baby was heathy and normal weight but they said they keep all newborns a min. Of 2 days something Dr. Lane didn't even understand when I was fine up and walking as well as the baby as if hadn't even had a baby at all! I have never been kept in a hopspital for more than a day with any delivery! They need to quit being to insurance and profit greedy and if a dr is letting mother go they should review their policy of holding mothers and newborns hostage for profit as to get max out of insurance! Rex Hospital is the worst hospital experience I have ever had and would not use them again! I give this hospital and FO+... (message truncated) more

Dr Lane's office is a wonderful place to go for wonderful care. I was Dr Fortier's patient and I never thought anyone could take his place, but Dr Lane is a wonderful doctor. The whole experience was comfortable for me and I like Dr Lane and his staff a lot. The office is so tremendous and the decor is fantastic and the more

I highly recommend Dr. Lane's office because: Pros: Overall it's just a wonderful office! more