I WILL NEVER SHOP HERE AGAIN. May 21, 2012. I went to this store to purchase my daughter a Pandora Bracelet and charm. After deciding on which items to purchase, which totaled over $200, the sales person asked if i wanted the items gift wrapped. I said sure that would be great. She said okay and hit another key on the register. I asked if there was a charge for gift wrap and she stated ""yes $1.25."" I was shocked that there was a charge for gift wrap for a purchase of over $200, which consisted of a small bag (lunch bag size) and some tissue paper. (I know its only $1.25, its the principal). I laughed and asked if she was serious a $1.25, she asked me what was funny about gift wrap with a RUDE attitude. I told her nothing was funny about it, that I found it irritating that there was a charge for gift wrap for a purchase of over $200 of $1.25. ( If you are going to charge for something like gift wrap notify your customer before you ring it up.) Less than 30 seconds after she rang up my merchandise ( and I really mean less than 30 secs), I decided that I did not want to purchase the bracelet from that store or that salesperson, She informed me that she could only give store credit. (By the way I made a purchase in this same store for Mothers Day for $190.) I told her I did not want store credit I wanted a refund, and she stated it was store policy. I told her that if she did not give me a full refund then I would never shop there again. After a brief discussion, she kept my money, I left and will never return to this store again.
I have 2 daughters, a wife, sister and mother with these types of bracelets, and make purchase every few months for one reason or another, however I will drive the extra mile to purchase these items and stay as far away from this store as possible in the future.
They say word of mouth advertising is the best form or advertisement, and I plan on giving this store plenty of it!!!
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