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I'll Never Go Back! - Review by citysearch c | High Cotton Boutique LLC

High Cotton Boutique LLC

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I'll Never Go Back! 5/10/2012

I won't be returning to this business after today's experience. I went to the store to buy my mother a gift for mother's day. I found an item, purchased it, and later went back to return it when I found something better. I specifically asked the woman if I paid with cash and the item went on my mother's account (they keep track of the items they have purchased) if she could return it. She said I could return the item if I needed to. She never went on to say that you only get a store credit. I didn't find out about this store's policy until I went to return the item that same day. It wasn't until that moment that she chose to point to the little picture frame posted on the wall (not in a place that people tend to look!) with the return policy. She never mentioned you can only get store credit and there was nothing close to me that stated it. Not to mention once you get the receipt with the policy on it, it is too late! Not only did she refuse to give me back my money but she then went on to call me a LIAR saying that i never asked if it could be returned. She was RUDE and DISRESPECTFUL. Sadly, this is not the first time she has ever been rude to me. I will NEVER return to this store again and I don't recommend it! more
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