Everyone seems to be friendly and respectful when family members visits our mother there. But in the evening, the nurses don't seem to be attentive to the residents. My mother would call for the nurses at night and would wait for hours before a nurse would attend to her needs. I went to visit my mother in the evening and found three nurses watching tv at the nurses station. When I got to my mother's room, she said she was waiting for a nurse to help her use the restroom for over 45 minutes. Very disappointing that nurses are not taking care of our loved ones like they are supposed to be doing.
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