UGH. i was actually referred to jimmy's by the honda dealership in ft walton - they said jimmys' does work for them. obviously, jimmy's treats them better than they do a customer off the street (or else the honda place is extremely desperate for installers).
i needed a DVD system put in our odyssey. the process took WEEKS to get completed. they were NEVER at the store when it was supposed to open (9:00am). they NEVER had ordered parts/items when they were supposed to have them (and they never bothered calling to tell me ---- i only had to drive an hour to get there each trip.....obviously my time was completely unimportant to them)
they are immature and very, very unprofessional. tacky guys.
one of my DVD players quit working after 6 months and i stopped in to see how they would help me. i had spent $1600 having this work done....so i expected someone to be willing to offer repair/replacement since it had been such a short time. nope. they were instead annoyed that i dropped in on them and even tried to say that it was just a dirty dvd. after i assured them i was smarter than to bother them over a dirty dvd, they had a guy take one of the headrests out and told me they'd send it back to the factory - but i was responsible for whatever needed to be done AND it would probably be 8 weeks before i had any news.
unable any longer to be patient with these guys, i took the headrest back with me and am now having to look for another dealer to completely re-do our system.
my family owns a small business in our town -- so i WANT to support local businesses. however, i would not even send my worst enemy to Jimmy's. totally horrible experience!
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