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Good vet... TERRIBLE customer service - Review by citysearch c | All Valley Animal Resort, A Thrive Pet Healthcare Partner

All Valley Animal Resort, A Thrive Pet Healthcare Partner

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Good vet... TERRIBLE customer service 5/7/2012

We took our beloved dog in due to some lethargy issues. Unfortunately, her condition deteriorated and we ended finding out she had a tumor on her heart that ruptured. We had to put her to sleep. The vet was very caring and very accommodating. HOWEVER, as others have said in their reviews, the front staff needs a serious lesson in tact and manners. When closing the bill out, she said we could cremate her or if we didn't do that they would probably just put her in the dumpster!! We were appalled at her comments and will never be returning to this clinic for ANY medical services or checkups for our other animals. more
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