My husband and I chose Diamond Home Improvement to do our hardwood floors because we read all of the wonderful reviews.
Gary noticed cracks in our foundations and said they were expensive to repair. He stated the epoxy to fix them was going to be at least $90 per tube and he would need to purchase at least 10 to 12 tubes to fill the cracks. After about an hour and a half he called me over from my neighbors house and he told me had to write him a THOUSAND dollar check that day because he was out $850 of his own personal money in supplies and I was to write it out to him (NOT DIAMOND HOME IMPROVEMENT) (Hmmm Wonder why? Taxes perhaps??(this is pure speculation on my part but I am sure a good one!) In any case, I was actually thankful to him and thought he was a savior and would have basically paid any amount if it meant my future hardwood floors would be safe from damage. Gary had to go out for a bit and left his worker there with me as I was writing the check, we were talking and he said something about Sherwin Williams, I didn't think anything of it at the time and when Gary got back, I graciously thanked him, he made a big deal about how expensive everything was and how labor intensive it was even telling me he used 8 bottles on one crack alone, etc. and after I paid him he left and I went about my day. He usually takes his trash with him, but this time, he forgot it and in it, was the epoxy he had used to fill the cracks. Exactly 6 SHER-CRETE epoxy bottles. My father is a lawyer and I was his paralegal and did all of his investigative work, so I called sherman williams and asked them how much a tube of the epoxy was - imagine my suprise when they gave me the price of less then $32 per tube!!!!!! So, I gave them the job name (my name) and Gary's name and asked them exactly what he purchased that day and they told me every thing that was purchased and guess what??? It was sitting in my trash bag! $180 of Sher-Crete that I just paid $1,000 for!!!! I then called him and gave him a bull crap story about my neighbor having cracks too and they wanted to know where he got the epoxy from (I gave him the chance to come clean) he didn't. he made up some name and stammered and bs. We were a grand into him so we had him do the work and because he had done previous work and still owed us for things he and his son messed up on from a previous job, we had to keep our mouth shut about this until now. Now everyone will know what a fraud you are Gary! The IRS, your customers you screwed in the past, your potential future customers you can't screw now because they will read this. You are dishonest, you overcharged when you didn't need to and you did it to someone who is sick and dying and that is so sad. Shame on you Gary!
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