I've had so many bad experiences with Bill Pearce Motors, that I thought I was never going to go back. I bought a Honda in Santa Rosa because I got to a point where I wouldn't do business with them anymore. I had bought a Porsche with them a few years earlier, and I had so many bad experiences and could never get it serviced that I sold the Porsche. Anyway, I thought they were the worst dealership ever.
Recently, a situation came up with the paint on my Honda Element. Bill Pearce Collision Center offered the best deal for the repairs, and a friend said that they have a state of the art facility in the area. I thought, well, I guess I'll go ahead and do it. So I made arrangements and rented a car for the day of the scheduled work, and I got a call saying the guy who I was scheduled with had a family emergency and was cancelling my appointment. I was upset, but I said next time they have to pay for the rental, and the guy there said they would be able to give me a loaner.
The rescheduled appointment went through as planned, and I got my rental. That time everything went really smoothly. The people in the shop were very nice, and the price was fair. All things considered, they did a good job and were very professional and nice to work with. The four day rental I needed was paid for, which I appreciate.
Everyone was really nice, they did a good job, and I got what I wanted, so I would definitely recommend the Collision Center. It's a very well run body shop, and it wouldn't be fair to give them a bad review for that really good isolated experience.
more