Anthony (the technician) came out and was very professional while doing the 'tune up' of our HVAC for $87/unit. He was very thourough but when he brought me the capacitors for both of the units he said that they weren't performing up to specs. Then he mentioned that the replacement part was $72 each. Now this is a GE part serial #97F5707 and 97F9002 (for the larger unit), which it turns out can be bought online (new) for $6-11. The labor was already paid for in the service so I find charging 10x what I can get the part for myself is very exorbitant. This kind of ""churning"" is so common when a company is presenting a ""value preventative maintainence service"". Bell Bros, I thought you might be above that but I guess not. Sorry, but I need to give you a D- for this RIP OFF!
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