We hired this company to handle our complex and frankly are very disappointed. They are unresponsive and lack any leadership. It took months to get our accounting up and still isn't correct. Calls take forever to be answered. We have had numerous complaints from residents that calls and requests are never answered. Collections with them are a joke. They do virtually nothing except send the board a list of those overdue and appear to wash their hands of the problem. Their salesman sings a nice tune but even he doesn't return emails. If your complex runs like a top and has no problems they might be OK. But if you are expecting them to assist with the issues most complexes have they are useless, avoid them!
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