I had scheduled an AC maintenance with ARS through Home Depot. I had a 4 hour window late in the afternoon and I didn't get a call from the technician 15 minutes after the close of the window and the tech didn't sound interested in visiting my house since it was going to be late. I was very displeased with ARS and decided to call John Moore and they responded quickly to scheduling a visit and contacted me before the tech would leave his prior engagement and the tech called again to notify me when he would be on his way. The tech was professional and made sure the service was done and explained what I needed and what I didn't. I am very pleased with John Moore and plan on continuing to use their services.
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