If I could rate 0 stars, I most definitely would.\r
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My experience has been extremely forgettable. It has been filled with half-truths and unfulfilled promises from my Account Rep, Chris. And in fact, this odyssey that began on Feb 24th is still going on. \r
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1) You advertise an 'office' in Atlanta. This is incorrect. You are located in Ohio. I found this out rather unceremoniously when I walked into the office building address provided on your site and a very brash secretary informed my that my drive was being shipped to Ohio when I asked to speak with someone. I then left with my drive and called Chris complaining that I needed a company to start working on my drive immediately. He said if I shipped the drive that Friday, they would get it and start working on it Saturday. So not only did I turn around, go back to the office and ship the drive, I also agreed to pay the $395 cost for expedited services, yet did not receive ANY data for over a week and a half.\r
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2) I was gi
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