I cannot give El Paso a SINGLE star and feel good about it. I have worked EXTENSIVELY with animals for many years, so when a dear friend of mine said it ""was time"" to euthanize her very elderly dog, I was glad to be there as moral support.
What I witnessed at El Paso was HORRIFYING. I have had experience in euthanasia situations, and told my friend to expect a calm, peaceful good bye. She got anything but. The first dose of medication did nothing for Sissy (my friend's dog), and the second did not either. After the poor dog was screaming in pain, it was determined that the veterinary staff had COMPLETELY MISSED HER VEIN. They tried another vein, unsuccessfully, and then decided to put a needle directly into her heart. THEY MISSED. I cannot begin to describe to you how disgusting this process was. What should have been a simple, peaceful act of kindness was turned into a session of pain and torture, during which my friend was robbed of the most precious moments of saying good bye, and Sissy was robbed of any dignity she had left.
In addition to this review, I have authored a letter to the Kansas Veterinary Medical Association. I urge you to find professional pet care somewhere else, and can only hope that this poor excuse for a clinic will not survive.
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