I was kept fully informed by the main office as to the arrival time of my technician. As it turned out the tech ran into major problems and was running late. I was given options as to when my service would be performed. I chose to re-schedule. Technician NATHAN arrived on time for the rescheduled appointment. Well dressed, courteous, efficient and knowledgeable. I value my Service Partner Contract. I get priority attention and a discount on parts that may be required for my unit. Well done GORJANC.
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