I am not a very tech savvy person and did not know that I was supposed to back up my files. Over two years worth of pictures, documents and stuff were on my laptop when it crashed. I just started to cry. My friend came over to visit and told me about Secure Data Recovery Services and said they were experts in hard drive recovery so I gave them a call. They were pleasant and knowledgeable and I sent it out to them. They kept me informed every step of the way. Only one week later they sent me a new hard drive with instructions. To my amazement everything came up and life was back to normal again. I thank you so very much.
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