Last weekend my hot water heater went out and I couldn't relight it. I called about a dozen different plumbers that I found in the yellow pages and online. If they were still in business, I had to leave messages for all accept 2 of them. A few quoted me prices over the phone and 3 of them said they would be out before the end of the week; however, I was able to get 2 companies to come out the same day I called. Let me remind you, I have no hot water! Va Plumbing and Heating was 1 of the companies who came out promptly even though their price for installing a gas hot water heater was clearly stated on their website as $349,including flex pipe and fittings. They also allowed me to go purchase Lowe's best 50 gallon all digital, self-diagnostic hot water heater with an 6 year warranty on parts and labor and they picked it up and delivered it at no charge! The total for the job was $919 dollars, which included the hot water heater that I did purchase myself and their labor. The next best price that I had received was about $200 more! The 2 men from Va Plumbing were knowledgeable, polite and extremely workman-like and professional. They left the work area in my basement cleaner than when they arrived! I actually purchased the hot water heater on my lunch hour and they picked it up, delivered it for free and installed it that evening when I got home from work in about 2 hours! They were so easy to work with! I am extremely happy with them and would tell my friend not to waste their time calling anyone else. They were very honest and fair, standing by exactly what they told me without any price change and could not have been anymore prompt!
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