I was referred to About Faces in Towson by a colleague. Before my first visit, I read quite a few very negative reviews of this salon. I was hoping that the reviews were wrong.
I visited About Faces in Towson last night for the first time. IT WAS AWESOME!!! Don't believe everything you read when you see negative reviews. I am not sure what the negative reviewers were talking about. I am an African American woman (the salon is predominantly Caucasian), and I felt totally comfortable and welcome in this salon. I did not feel like anyone there was stuck up or unfriendly/unprofessional. The receptionist immediately greeted me in a very friendly, professional manner and walked me back to introduce me to my stylist, Chel Joyner.
Chel was very friendly and professional as well. My wait was not very long at all. They respected my time, and Chel was not working on 10 other clients while I was being shampooed. By the way, the shampoo girl was very good. I felt like I was being shampooed by a massage therapist. It was very relaxing.
Chel gave me a great hair cut. It was very precise. Before she cut my hair, she asked me what I wanted. She got my cut pretty much exactly like the picture that I brought in. I was in and out of the salon in a little over one hour. I am already scheduled for another appointment and will get a relaxer and color with Chel next time. I am very impressed with this salon, and I will be back regularly!!
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