We switched to this company after a friend told us about them being so much cheaper. WELL cheaper they are and the saying goes you get what you pay for... Out of the entire month they have picked my trash up 1 time, and that was only after contacting them about not picking it up. Both the people that I spoke with blamed it on me telling me that I did not have my trash out and that their driver had it logged in as not out...UMMM hello where is the customer service at here I wasn't nasty with them I just wanted to know with being a new customer or not if there was a misunderstanding as to the days and possibility that the driver had forgotten. To make the matters worse it happens again the following week and I get the same reply, Which totally boggles my mind due to the fact that I work out of my home and never once saw their truck come down my dead end street. Their service is a joke and not worth the headache over an extra $30 go with a better company that actually does what they say they are going to do.
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