If it wasn't for the great young man who transported me, this rating would be a 1. The driver was almost 1 1/2 hours later than their latest stated pickup time. Thankfully, the doctor was accommodating. Then they were well over an hour late picking me up. The doctors office had to stay open late. Therefore, many people know what I think of their service and they saw it themselves so...word gets around quicky Lifestar, i believe you had better change your name or your practices The driver told me they work 12 hour shifts and he was late getting off himself. So he had worked over 12 hours by the time i was home The van is very difficult to get into if you are mobile, which i am not. The schedulers must not know what they are doing. No one called to tell me they would be late-- I had to keep calling fr status. Never again! The driver was courteous and apologetic. The management didn't care.
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