After having the wrong contact subscription given to me without any compensation initially due to Bridgemill Eye Care's mistake, and with the passing of a couple weeks after communicating the issue back through multiple windows, I recently received a new 6 months supply of contacts along with an extra right eye trial contact free of charge to compensate for the error. Although the initial lack of customer concern on giving someone something that is incorrectly sized, to which they are going to put on top of their eye, is quite nerving, this act of compensation on their part puts their business in a competitive position to retain future customers if similar mistakes are to be made, as they now do with having a much greater chance of retaining me with this respectable act.
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