We recently moved to this area and were happy to see a cleaner right by our house. However our happiness was very limited. The first time we went to the shop, the guy was the least helpful, and took 10 mins to acknowledge our presence in the shop just because he was busy on the phone. When we went to pick up our clothes back, we realized they were the wrong clothes! This happened on a saturday and we really needed the clothes for an event on Monday. So we asked the cleaners to look for our clothes and the owner who was not in town, simply said no. My husband talked to him on the phone and the owner started abusing and saying that don't we have other clothes to wear. The guy who was in the shop (the same guy who was leasthelpful at the first place, again couldn't be of any help in finding our clothes and basically repeated what his owner said). We were SO SHOCKED!! Neither did once anybody apologized for misplacing our clothes and on top of that they were abusing us for no fault of ours. I am never going back to that place again, whether or not I get my clothes back. And I would strongly recommend others to TABOO this shop since they have no customer service etiquette.
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