We called Hunter Irrigation because they seemed to have gotten great reviews. We needed someone to come out and service our system. It took a few days to get a call back but we understood because it was spring and they were probably busy.
After getting the call back we set an appointment with Calvin to come out and give us an estimate for the repairs and tune up.
When Calvin came out he asked how we found them and we told him ""on the internet"". Calvin said ""Yeah, we got one bad review but that person was a difficult customer"".
Calvin gave us an estimate and set an appointment for the following Monday. Me and my wife had to adjust our work schedules so we could be there while they worked on the system. They were a no show!!! We called Calvin two or three times with no call back to let us know what was going on. Finally I spoke with Matt who said he didn't understand why they didn't show up but he would call Calvin and then call me back. Nope, that never happened either. Two days later and no call back from anyone.
If this was the start of how the customer service was going to be I guess we lucked out. I just wish they would have at least told us that they didn't want to do the job before we took off work to accomodate them.
Needless to say I won't be calling them back and hope that no one else does.
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