Never, ever deal with this company. We were never billed until over a year after receiving the cpap supplies and then threatened with collections by the billing person, who was very rude to us when we asked questions about why we were getting a bill over a year later. We began making payments, but every time I tried to call to make a payment, the billing person never answered her phone and she took over a week to return my calls. Her voice mail states that it takes 7-10 business days for her to return calls, which is ridiculous. Not once in the 6 months dealing with this situation, did the billing person ever answer her phone. After repeatedly failing to get a hold of a person to make payment each month, I mailed a check to pay off the balance due. A week later, my credit card was charged without my authorization. I am still trying to get a refund of that charge. There are many medical supply companies to choose from and I would definitely stay away from this one.
more