This company not only billed my credit card the wrong amount, but they lost their copy of the invoice which their tech had written my card information on. When i contacted them not only was i told that it was not their concern but when i asked about the total they didn't even have an answer. Not only was i over charged, i had to call them back within a week for the same repair. The tech who came out advised me that he would have to bill me once again saying someone must have come in the night and taken parts from my ac unit.(i live in a gated community) Not only do i have a non working ac unit, but i had to cancel my credit cards.
When we call them were told that the owner, Sherif Ibrahim does not come to the office and does not accept calls, when asked for management were told that no one is available. We welcomed to leave a note for them and someone can call us back. Well its been 3 weeks and 4 calls and its just the same thing.
When you look them up online, not only do they work out of a house, their license shows inactive in more than one business name and active again in another,..Makes you ask your self why would they ever change names or owners with the same last names...
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