I bought three Kawasaki Supersports Ninjas within a year period for myself and family members. Everytime I made the purchase, I gave Smith's a try just because its the only dealer in Tuscaloosa area other than one used bike dealer. Sales reps aren't horrible but quoted OTD price were $700 to $2000 in difference depends on the MSRP of the actual bikes that I purchased. I ended up going to Birmingham for all three purchases. They don't even match the prices, never calls you back.\r
The REAL PROBLEM is their Servide Dep. I usually do all maint. on bikes myself but this one time, I was really busy so took one bike to have 1st service done. I made the appointment over the phone and when I showed up on the day couple days later, a little teenage looking guy came out and told me our mechanics are off today but I can have it done. I asked him, if he was mechanic then he said he was but he moved up and now he's answering calls. haha I asked again how old he was and he said 18 or 19. I d
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