The car wash was great, all except the BODY DAMAGE!!!
They let me leave and I didn t notice that by rear bumper was starting to come off until I stopped for gas later that day. The damage was on the passenger side, which wasn t visible when they handed me back the keys. I called to complain (spending 10+ min on hold) and they asked me to come back down. After waiting again to speak to someone, the manager said that the damage THEY DID was a result of someone lightly tapping my bumper 3 years ago. What?! I called the human resources department and again explained that I went into their establishment with no damage and left with damage. It has been three days and they still haven t gotten back to me.
Their car washes are great, but is it worth the risk of potentially have hundreds of dollars of damage.... Not for me.
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