if you are in business and need a computer do not buy one from them. i purchase 2 labtops from best buy commerical they charged me a 150.00 just to come out and tell me what i needed. charged me $5000.00 for 2 labtops a couple of software and networking 3 computers together. 3 months later 1 harddrive crashed i lost a month of work of which couldnt be retrieved. they couldn t send any one here for weeks so they told me to take it to a store who had to ship it off to kentucky. a week or so later i still don thave it back and you can t get a real person to answer the phone. you just have to go on there website and enter in your service order number which only tells you that they have your computer and it gives you a phone number which only gives you a recording to no where i completely explains to the sales rep. that i wanted a good warranty plan that would replace my system if it crashed at once. they sold me what they call a black tie warranty. you would think that would be the best their is which the only thing that black tie it the cost of what they charged me for it...... i will never buy anythin g from best buy again.
debbie gentry
dennis truck repair -richmond virginia
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