I've read some reviews on other sites that were far less favorable than the reviews here, particularly as they relate to customer service. What I will tell you is that I've tried to get ahold of them for two weeks to inquire about some electronics I need repaired. While they seem to put a lot of effort into attempts at humorous voice mail messages, they do not answer their phone. Furthermore, I left my name and number on their voice mail, and they have never called me back. When a business displays that level of poor customer service before even beginning a repair job, they do not instill confidence in their follow through. I'm going to go to their competitor.
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