I 100% agree with the poor customer.. We too had a HORRIBLE experience with DAVE SMITH from the Tile Shop. His STEP SON Jeremy works there and refers him out. I don't have enough room to tell you how horrible he is. He walked off our job and the Tile Shop will not stand behind him. He advertises himself on Craigslist which should have been a red flag for me. We just got back from vacation to find our Horizontal Tile on an outdoor slate tile on a step had all fallen off from when he put out tile down this summer. He is extremely SLOW and does very poor quality work and makes very bad decisions. I would contact him to come and fix things, but he won't take our calls plus I want someone to come out who knows what they are doing. Like I said, I could go on and on with numerous issues we have had with him, but the facts are, he is slow and does bad work.
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