I have an extended warranty from walmart on a 42 vizio. I was called by kwick service ele. to repair my tv thru walmarts warranty. I first heard from the and they wanted s/n and model number. They also asked what problem I was having and said that my problem would require them to replace the mainboard. They were suppose to order the part. 3 days later I get a call that they cannot order my part without taking my tv to their shop. I am totally discusted. When I still had the vizio warranty their repair guy brought the mainboard with him and installed in my home in less that 20 mins. There is no reason they should have to take it to their shop if the contractor for vizio can order the part so can they. I am glad after reading these reviews of how long it takes to get your tv back after letting them take it, that I did not allow them to take my tv. They were of no help at all ! Useless ! If you need to see what a part number is then come to my location and take it apart and get the part number , order it and come back when you have it. I can still use my tv. My problem is the sound quits working intermittantly and I can turn it off and back on and then it will work. I do not want to do without any tv at all.
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