I went into this store in need of a new curling iron. I knew the size I wanted but asked for help from a staff member to explain the differences between ceramic, titanium, tourmaline, etc. She gave me some information but because this store does NOT accept returns, I narrowed it down to two types, and decided to research which type would be best. I was writing down the two brands when another employee (middle age oriental lady), walked up to me and said I was NOT ALLOWED TO WRITE DOWN THE INFORMATION!!! I asked if she was serious and she said it was a store policy. I was considering one for $89 (that was not returnable) and she actually told me I could not write down the brand, price, etc. Where do they get these people? I will never do business with Jade after that? If that was the owner-shame on you! If that was an employee-your a fool for hiring her, and even more foolish for your ""store policy""!
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