This Rating is based on the wonderful treatment my husband and I have received at your chevy dealership recently. It started with your service team Steve Brajak (sp) recommended your dealership service department to me when he had heard from my father all the problems I was having with my 2009 Saturn Aura. I bought the Saturn at Saturn of Lowell, once Saturn was no more they sent my service to Lannon Chevy of Lowell. I had the Aura in the Lannon dealership 9 times for the same electrical type problem. Steve told me he was confident commonwealth could fix my car. Unfortunately, although they tried several times they were unable to solve my problem. This had become a safety issue since the car would lose power, this was especially difficult when it did this on the highway. Doug Niles stepped in and tried to contact General Motors about my problem and what could they do to help me since it appeared I would have to buy a new car. Unfortunately General Motors does not stand behind their several thousand dollar product even though it was still under warranty. I purchased a 2012 Chevy Cruze and I love it. I do want to applaud Steve Brajak, Paul Hickey, Adam Tsoukaris, and Doug Niles of the service department. I also would like to applaud Jim Kowalik, Richie Pulsifer and Jamie DiMarie of the sales team for bending over backwards to help me in this difficult situation. As much as I hate buying a car this was indeed my best experience and all my sales and services will be done at commonwealth Chevy. So please let it be known that your chevy sales and service team are fantastic.
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