My dog's fur condition and our preferred cut were fully discussed. Returned to find a completely shaved dog (with a furry tail) and a top dollar price. He looks awful. There were the usual excuses about skin condition, bite marks, etc. But he was brushed daily and except for his dirty furry face he should've been cut and brushed as agreed. We certainly paid for this service not a quick all over shave. If you go, get an agreement in writing and demand that they call before deviating ftom the plan. Otherwise be prepared to shudder and pay big time. Not for big dogs ever.
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