I called and within 20 min. they were their. very professional. i explaned what the problem was and the service man explaned what he could do to correct the problem. He gave an approx. amount of time the fix would take and a total cost of the repair. The services mans name is Chris. He cleaned up afterwords. i was amased. i will deffenatly use Roto-rooter service again if needed. I highly reccomend them
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