The staff at this firestone is why I keep coming back. The people working on the cars know what they are doing. The people helping the customers actually CARE about ME and my Family; I am doing this review after my most resent experience. I came in thinking I needed a battery. Come to find out my starter was bad. (They replaced my starter 2 years ago). Knowing that it was out of warranty I told them to replace it again. I go to pick up my car and pay. The manager told me 50 bucks! It was ($300) last time. He then told me that I had a broken drain tube that was letting water leak down on to the starter and because he didn?t know if this was the root cause of my first starter failure or something new he was warranting this starter and restarted my warranty on it from today.\r
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Truly Amazing Service. \r
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Oh yeah and the real kicker here? I never told the manager I had a starter put on there. Nor was he working there when I had it done. The first time.
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