I havent had much dental experience but this being close to my first, it was HORRIBLE in fact HORRACIOUS..if thats a word. They keep you waiting for sooo long. I had a late appointment so I had to drive all the way from my job in tampa with traffic...made it in time for my appointment and they kept me waiting for ALMOST 2 Hours!!!! while I heard the staff socializing in the background. Also everyone that came after me was seen before me. I was the last to leave...GO FIGURE!.. A total waste of my time and gas.\r
Then they tell me that I cant have my service done that day because they had a new doctor and would have a new diagnosis???? ...so I did not get anything done that day. The staff does socialize a lot and they do not seem to know what they are talking about because I called at least 3 times to confirm what I was getting done that day....to come and have everything changed the last minute!! I was even told by one of the staff that they were not sure if the procedure I had scheduled to get done will be done that day because they were pretty BUSY!!! Then why have late appointments!!?\r
Worst experience twice in a row...I dont even know why I gave them a second chance. The ONLY saving grace in that office is the Office Manager - Cynthia...who was pretty calm/quiet and does an excelent job explaining stuff and being understanding. Asides that...HORRIBLE!!!!!!!!!!! I left there tired..pissed off and stressed.
more