On boarding a new vendor can be a daunting and stressful process, particularly when the impetus was because the previous vendor has failed in their performance. I certainly had reservations about this process and was not 100% positive it would go smoothly, especially given the transitional state with our office move. However, any reservations or anxiety I had around this process have been eradicated because of the professional, organized, and diligent performance of Marlon Sanchez. In a month of half, Marlon has been able to completely change and drastically improve the IT operations of our business. He has resolved known issues we have had for my entire tenure, documented more information than I could hope, and provided great ideas and strategic thinking to our ongoing transition. Marlon has been an absolute pleasure to work with and he is amazing asset to our organization and myself. I appreciate the dedication and efforts he has put into our organization, and I personally feel he cares about our organization's IT needs the way I care about them.
If this is what can accomplished in a month and a half, I cannot wait to see what our future relationship with Xantrion holds. My confidence and trust in your business, recommendations, and decisions has been earned and that is not something I usually am able to do so quickly. I am very satisfied in our decision to move to Xantrion as our IT consultants (and partners) and sincerely look forward to our future endeavors together.
more