Don't buy from Rocky Mountain Auto Brokers. They negotiated a price and then hit you with mandatory (but really optional or they wont sell you the car) fees in finance. They live up to all the stereotypes. Like being slick talkers, but nothing ever in writing. And you can never reach anyone. Then when you show up they run like cockroaches. When you to try to make things right they hit you with the tough luck you singed for it. The people I dealt with lied in one way or another. Be honest with your customers. If you want to keep customers treat them right and do not make them feel like idiots. I know good customer service, fair pricing, honest, and ethical behavior. Rocky Mountain should be ashamed, but I guess they just don't care. The worst part is you have the nerve to thank me for my service to this country only to take my money like I have not made sacrifices so you can be free.
Lets be clear:
1. Unethical negotiation tactics - negotiated a total price, but then did not disclose mandatory (optional) add-ons.
2. Finance - Charge you fees on financing even if you have your own.
3. Customer service - when you try to contact them no one is ever there and don't hold your breath on them contacting you...They just keep passing the buck.
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