1) Groupon made a noteable mistake in providing a mini massage w/body wrap as it is IMPOSSIBLE to provide while entire body is wrapped.\r
2) Saturday afternoon is EXTREMELY busy with a full schedule and clients have the option of an MP3 player with earphones to suppress any background noise.\r
3) The salon has countless clients who are deserving of applause and positive attention for their on-going results of continuing inch-loss from body wrap treatments provided by Danielle. \r
4) All reviews, good or bad, are equally important and addressed properly and professionally! \r
5) Client follow-up is part of the Salons customer service processes. The good out-weigh the bad at Open Door. It is very unfortunate that stats show a dissatisfied client is more likely to write a review on-line than a satisfied one. \r
6) The previous review stated that ""other peoples reviews said the same"" .....DISAGREE!....all reviews did not say the same. \r
7) with everything said, ""Do not go there"" is harsh. \r
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