We have shopped at Brummel's for over 10 years buying flooring, appliances, etc. We recently wanted to buy a new laundry set. The salesperson showed us a ""blemished"" set that was in the show room and said the reason it had lint in the dryer because it was tested. When it got to our house, it sounded like it had a load of bricks in it! We called right away and their repair person said he couldn't fix it because it had been dropped off a truck and the whole inside was misaligned. Instead of replacing the dryer like they should have, they wanted us to pay several hundred dollars more in order to get a dryer that worked. Bait and switch? We weren't biting. We ended up returning the whole set and vowing never to do business with them again.
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