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Horrible Experience... DONT BUY at JERRY's - Review by citysearch c | Jerry's Toyota

Jerry's Toyota

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Horrible Experience... DONT BUY at JERRY's 2/28/2012

I agree with the last comment... there has to be something fishy with the reviews giving 5-stars... I had a terrible experience buying a car there recently. They change the numbers on you after negotiating, they bait and switch you after signing a ton of paperwork, they will say whatever it takes to get you to keep going and then further down the line they claim they never said such a thing... even if you have it written down in paper... the management tries to convince you they are loosing all kinds of money on the sale, they will fail to mention specific requirements to qualify for the free tires for life program (which requires you to spend at least around $150 per year with them... on alignment and balancing... but they will tell you a million times that you get free rotations every 5k miles... until of course after you have bought the vehicle are the mandatory alignment and balancing brought up to your attention... Finally, once you have signed all the paperwork and they have sold you on how amazingly reliable Toyota's are, the finance manager will tell you that 22% of Toyotas come back for non maintenance problems before 36k miles so you absolutely need to buy the extended warranty, because you can expect your car to fail more often than you think (less than other brands, of course, but just the same quite a bit because of all the electronics... and you will lose tons of money trying to fix it because it is really expensive to fix the new Toyotas)... it goes on, and on, and on... they insult your intelligence at every turn... you can expect a really really nice salesman that will be really kind as you are put through all the classic dirty car dealership sales techniques... I WILL NEVER buy another car from Jerry's and I suggest neither do you... DO NOT BUY A CAR HERE more
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